To use our platform to transact, you will need to provide us with a valid email address. Depending on the services you choose, we may collect additional information, for example: If you are a Host, we will collect additional information such as payment information, contact number, and an address. Please note that for security and performance reasons, such content may need to be accessed by internal personnel from time to time.
Your username is publicly displayed. Other people may see the date you joined; ratings, reviews, and related photos for spaces and services you are renting, selling or have rented or sold; your profile information; spaces and services you listed for rent or sale; your space pages.
- Information We Automatically Collect When You Use Our Services
We use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our Services, in order to provide a better experience. The information we collect may include, without limitation, your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the address of a referring web site (if any), and the pages you visit on our website and mobile applications and the times of visit.
We automatically receive and record information (for example: an email address or IP address, cookies, and data) about a person who is not yet registered in connection with certain features.
- Requested Information
We may contact individual space hosts to confidentially request more information about their venues or spaces listed through our Services, or to ensure compliance with our rules and applicable law.
- Information We Collect From Other Sources
When you connect to us or register an account using external third-party applications or services, such as Facebook, using an application programming interface (API), you will be granting us permission to receive information from these third-party applications. You can also choose to share some of your activity to certain social media networks which are connected to your account.
- Use of Information
We generally use the information to provide and improve our Services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting. For example, we could use your feedback to improve our Services; we use data analytics and work with certain third-party service providers for targeted online and offline marketing; and of course, we use your email address to communicate with you.
We may use your information to contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. We may contact you by telephone to provide support or for transaction related purposes.
- Sharing of Information
As part of the renting and listing process, we will facilitate the sharing of information between the two users involved in the transaction, such as the user’s email address, mailing address, and payment information. By making a booking or sale on thisspace you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you received. Your ability to use this information extend to all marketplace related communication or for any transaction related communications. You have not been granted the ability to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any user to your email or physical mailing list or misuse any user’s personal information.
Release of Information
We may release your personal information to a third party in the following circumstances: to protect, establish, or exercise our legal rights or defend against legal claims, or we feel that such disclosure is necessary to comply with the law, such as investigations into illegal activities.
- Analytics Services Provided by Others
- Anonymized, Pseudonymized or Aggregated Data
We may share demographic information with business partners, but it will always be aggregated, pseudonymized and/or anonymized, so personally identifiable information is not revealed.
- Community and Social Sharing
We are both a marketplace and a community. We offer several features that allow users to communicate in public such as reviews or private means such as contacting the seller. Please use common sense and good judgment when posting or sharing your personal information with others. Be aware that any personal information you submit there can be read, collected, or used by others, or could be used to send you unsolicited messages. You are responsible for the personal information you choose to post.
The security of your personal information is important to us. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully, and keeping your password and computer secure, such as by signing out after using our Services.
We encrypt sensitive information (such as credit card numbers) using secure socket layer technology (SSL) which is then handled by our payment processing partners. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Your payment information is safe even from us.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security.
- Your Choices
You can correct, change, and delete certain personal information associated with your account at any time by emailing us.
If you no longer want us to use your information to provide you Services, you may close your account at any time by emailing us. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may opt out of receiving promotional communications from thisspace by following the instructions in those communications or by emailing us.
Some messages from us are service-related and required for users. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, and correspondence with the site. You may not opt out of receiving service-related messages from us, unless you close your account.